Privacy Policy
Effective date: July 2026
Ferox ("Ferox," "we," "us," or "our") operates feroxservices.com (the "Site") and provides revenue-growth and optimization services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Who we are
Ferox is based in Montreal, Quebec, Canada. For any privacy question or request, contact us at felix@feroxservices.com.
Information we collect
- Information you give us. When you submit our contact form we collect your name, email address, and any company, phone number, or message you provide.
- Information collected automatically. Like most websites, we may collect basic technical and usage data (IP address, browser type, pages viewed, referring page) through cookies and similar technologies to keep the Site working and understand how it is used.
How we use your information
- To respond to your inquiries and communicate with you about our services.
- To provide, operate, maintain, and improve the Site and our services.
- To comply with legal obligations and protect our rights.
We do not sell your personal information.
Client accounts
We access and manage client accounts (such as Google, Meta, and TikTok) only on behalf of clients who have authorized us to do so. We use that access solely to deliver reporting and optimization services for that client, and we do not resell or repurpose it.
How we share information
We share information only with service providers who help us operate the Site and our business (for example, hosting and analytics providers), under confidentiality obligations, and where required by law. We do not sell personal information to third parties.
Cookies
You can control cookies through your browser settings. Disabling some cookies may affect how the Site functions.
Data retention
We keep personal information only as long as needed for the purposes described here or as required by law, then delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure.
Your privacy rights (Canada / Quebec)
We handle personal information in accordance with Canada's PIPEDA and Quebec's Law 25. Subject to legal limits, you may request access to, correction of, or deletion of your personal information, and withdraw consent. To make a request, email felix@feroxservices.com. You also have the right to lodge a complaint with the Commission d'accès à l'information du Québec.
International transfers
Your information may be processed on servers located outside your province or country, including where our service providers operate. We take steps to ensure it remains protected.
Children's privacy
The Site is not directed to children and we do not knowingly collect personal information from them.
Changes to this policy
We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised.
Contact
Ferox — Montreal, Quebec, Canada — felix@feroxservices.com